Privacy Policy

Last updated: 3rd October 2025

Flamyay ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app.

1. Who We Are

Flamyay is operated by Flamyay Ltd, registered in England & Wales (Company No: 16587205) with our registered office at 73 Latimer Close, Broomhill, Bristol, Avon, BS4 4FG, United Kingdom. Contact us at [email protected].

2. Information We Collect

We may collect the following types of information:

Data linked to you

Contact Info

Such as your email address when you sign up with email, Google, or Apple.

User Content

Reviews or submissions you choose to add in the app.

Usage Data

Information about how you interact with the app (e.g. features used, time spent).

Data not linked to you

Diagnostics

Crash logs, performance data, and error reports to help us improve the app.

Identifiers

Anonymous device identifiers to help us with analytics and troubleshooting.

3. How We Use Your Information

We use your data to:

  • Provide and improve the app.
  • Personalise your experience.
  • Monitor performance, fix bugs, and keep the app secure.
  • Communicate with you about important updates or support.
  • Comply with legal obligations.

We do not sell your personal data.

4. Sharing Your Information

We may share data with:

  • Service providers (e.g., hosting, analytics, crash reporting).
  • Legal authorities if required by law or to protect our rights.

We do not share your data for advertising purposes.

5. Data Storage & Security

  • Your information is stored securely by our service providers.
  • We take reasonable steps to protect your data but cannot guarantee absolute security.

6. Your Rights

Depending on where you live, you may have rights to:

  • Access the personal data we hold about you.
  • Request corrections or deletion.
  • Object to certain processing.
  • Withdraw consent at any time.

Contact us at [email protected] to exercise these rights.

7. Children's Privacy

Flamyay is intended for users aged 13 and over. We do not knowingly collect data from children under 13. If you believe we have, contact us and we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes in the app or by email.

9. Governing Law

This Policy is governed by the laws of England & Wales.